Terms of Use

By using Harmonize’s services, you are agreeing to be bound by these service Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this service. The materials contained in this service are protected by applicable copyright and trade mark law.

Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Harmonize’s services for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Harmonize, Inc. at any time.


The materials on Harmonize’s service are provided “as is”. Harmonize makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Harmonize does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its services or otherwise relating to such materials or on any sites linked to this service.


In no event shall Harmonize, Inc. be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Harmonize’s services, even if Harmonize or Harmonize’ authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Revisions and Errata

The materials appearing on Harmonize’s services could include technical, typographical, or photographic errors. Harmonize, Inc does not warrant that any of the materials on its services are accurate, complete, or current. Harmonize, Inc. may make changes to the materials contained on its services at any time without notice. Harmonize, Inc. does not, however, make any commitment to update the materials.


Harmonize’s services allows you to send messages, text, files and other materials (together the “Content”) to others. You retain ownership of your Content, but by uploading it onto the Service, you are granting us a license to use, copy, reproduce, process, adapt, publish, transmit, host and display that Content for any purpose.

We reserve the right to remove Content on the Service for any reason.


Refunds must be requested within 7 days of the initial purchase. We will not process refunds for more than one transaction per account.


Each customer grants Harmonize, Inc. the right to use customer’s company name and logo as a reference for marketing or promotional purposes on our website and in other public or private communications with our existing or potential customers, subject to Customer’s standard trademark usage guidelines as provided to us from time-to-time. We don’t want to list customers who don’t want to be listed, so Customer may send us an email to hi@harmonizehq.com stating that it does not wish to be used as a reference.

Service Terms of Use Modifications

Harmonize, Inc. may revise these terms of use for its services at any time without notice. By using this service you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Governing Law

Any claim relating to Harmonize’s service shall be governed by the laws of the State of Delaware, USA without regard to its conflict of law provisions.

Privacy Policy

Your privacy and data are important to us. Our privacy policy is as follows:

Information we collect

Through the Harmonize’s Slack integrations, we access and store information about your team and team’s members for the purpose of providing you with various services. That information includes but is not limited to full names, profile pictures and email. We also have access to and may store and/or display data available through the Slack OAuth scopes that Harmonize accesses. The data available through these scopes can be reviewed in Slack’s API documentation. We may access and store email addresses from users of the Service. We do not sell those email addresses but may use them to send information about Harmonize’s services, maintenance, changes to services, and new features.

Privacy communication

We are committed to ensuring that the confidentiality of personal information is protected and maintained. Harmonize’s customers should include their own terms of use and privacy policy. We will make readily available to customers information about our policies and practices relating to the management of personal information.


Harmonize only processes customer data after receiving explicit consent via Slack authorization.


Path to GDPR compliance


All Harmonize, Inc. employees are aware of GDPR requirements and informed about our steps to be compliant.

Information we hold

Harmonize collects personal data solely for the purpose of providing the service, and only with the consent of the user. Harmonize processes the following types of personal data:

Individuals’ rights

Harmonize upholds our customers’ rights regarding GDPR:

Subject access requests

We will respond within 30 days to support requests about users’ rights.

Lawful basis for processing personal data

Harmonize obtains personal data from your Slack team after explicit consent when you add Harmonize’s services to your Slack account. It is your responsibility as an Harmonize customer to ensure any data you otherwise collect through Harmonize’s messages is obtained lawfully.


Harmonize requires a minimum age of 16. This is indirectly enforced due to our integration with Slack. You must have a Slack account in order to set up an account with Harmonize’s services, and Slack also requires a minimum age of 16.

Data breaches

Harmonize takes seriously the security and privacy of your data. In the event of a data breach, we will notify our users and pertinent sub-processors immediately after the discovering and fixing the breach.

Data Protection Officers

Harmonize, Inc. has appointed a data protection officer:


Harmonize, Inc is based in the United States, so rules regarding operation within EU member states do not apply.

If you notice anything missing, please notify us and we will immediately take steps to rectify this documentation or compliance.